Did you know that OCHIN hosts a regular learning and development opportunity for our network? The Progressive Leaders Workshop (PLW) convenes OCHIN members’ leaders and staff every month to share useful insights, build capacity, and support organizational performance.

Join our upcoming discussion with Sergio Bautista, Chief Deputy Director at ChapCare in Pasadena, California, on Tuesday, February 18 at 10am PT/1pm ET, as he shares his experience developing a culture of quality improvement and assurance that’s enabled by technology. To request an invitation, please click here.

OCHIN’s Progressive Leaders Workshop team designs its monthly programming to facilitate insightful discussion and share best practices that are relevant across the OCHIN collaborative and beyond, including any organization that provides critical healthcare services to vulnerable and underserved populations. In 2020, PLW will dive deeper into four focus areas identified by member participants last year. These are:

• Moving upstream to address root causes

• Using data to drive decisions

• Staff, provider, and leader wellness

• Quality improvement and change management

To provide a flavor of these member workshops, in January Cheralyn Johnson, FNP-BC, IA, Director of Quality Improvement at South Boston Community Health Center (SBCHC) shared practical approaches for building a quality and informatics team.

Cheralyn manages the Quality and Informatics Team, supports all staff in their continuous improvement efforts, and sees patients in the Convenient Care at SBCHC. She is an IHI-certified Improvement Advisor and Epic-certified Provider Builder. Leveraging her experience at SBCHC, Cheralyn demonstrated how quality improvement and informatics can be woven together with one common thread: quality.

At SBCHC, the five elements that help integrate quality improvement and informatics are: team integration, communication, shared goals, senior leadership support, and data access and accuracy. For the five elements to come to fruition, Cheralyn emphasized that a team needs shared understanding, language, direction, and communication strategy. She concluded her presentation by observing that “effective communication relies on both a high degree of self-awareness and flexing to other people’s working styles.”

OCHIN members can listen to a recording of that session via the Progressive Leaders Workshop wiki.

Click here for an invitation to join our upcoming workshops and participate in ongoing learning discussions with your OCHIN peers across the country.