Director of NextGen Operations
Susanne started in healthcare registering patients and doing HIV test counseling at a Planned Parenthood health center 24 years ago. She soon became a clinic manager and as a manager became very interested in how technology could facilitate healthcare delivery. Susanne has been working with healthcare technology for 20 years and with NextGen Healthcare products for 12 years. Susanne’s past experience includes leading multiple, separate NextGen implementations for both EPM and EHR with Planned Parenthood affiliates across the country. Susanne also led a successful custom EHR template redesign project to enhance the user experience for Planned Parenthood providers which involved starting from scratch to design tools that met standard workflows. More recently Susanne has also been working directly with our hosted community health centers on their NextGen upgrades and product needs. Susanne is driven by a strong desire to keep technology supporting practices and providers so that they can meet the needs of their varied patient populations as efficiently as possible.