VP of Operational Excellence
As VP of Operational Excellence, Sarah Wachs is dedicated to making sure that principles of improvement are represented in everything that OCHIN does. She leads OCHIN’s Operational Excellence, Training, Project Management, and Change and Release Management teams, which provide a broad range of services and offerings for OCHIN members. In addition, she oversees OCHIN’s Health Center Controlled Network (HCCN) Award activities. Sarah has more than 17 years of experience in the healthcare industry, primarily focused on using the Model for Improvement and Lean philosophies to support safety net clinics in building improvement capability and focusing practice transformation efforts. She sits on the Board of Directors for Not OK PDX, a nonprofit organization dedicated to reducing instances of predatory behavior in Portland’s communities. Sarah obtained a Masters of Public Administration degree from the University of Washington’s Evans School of Public Affairs and a Bachelors of Arts in Cultural Anthropology from the University of Oregon.